1. Overview

Entity: On Point Massage, LLC (“OnPointCE,” “we,” “us,” or “our”)

Location: State of Georgia, United States

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, courses, memberships, and other online services (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this Policy. If you do not agree, you should not access or use the Services.

2. Information We Collect

We collect only the information necessary to operate and improve our Services. This may include:

a. Information You Provide Directly

Account details: name, email address, password, and optional profile info.

Payment details: although payments are processed securely by third parties (Apple Pay, Google Pay, PayPal, Square), we may receive basic transaction confirmation (amount, timestamp, non-sensitive payment metadata).

Communications: information you provide when contacting us, submitting feedback, or subscribing to email updates.

Course activity: program enrollment, completion progress, and quiz responses (if applicable).

b. Automatically Collected Information

Cookies & analytics: when you visit our site, certain data (like IP address, browser type, device, and usage statistics) may be collected via cookies or analytics tools.

Log data: our servers automatically log access times, pages visited, and referring URLs for security and performance analytics.

c. Email Interactions

When you subscribe, open, or interact with our emails, certain metrics (like open rates and link clicks) may be collected to help us improve communications.

3. How We Use Your Information

OnPointCE uses your information to:

Provide and manage your account, course access, and certifications;

Process payments and deliver purchases;

Maintain compliance with NCBTMB and other licensing or accrediting boards by reporting course completions, verifying participation, and meeting provider record‑keeping requirements;

Improve learning content, accreditation tracking, and platform functionality;

Send service‑related notices (such as course updates, certificate links, or policy changes);

Send newsletters and marketing communications where you have opted in;

Respond to your support and compliance inquiries.

We collect and use only the information necessary to meet these legitimate educational and regulatory purposes.

4. Legal Basis for Processing (GDPR Users)

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases:

Contractual necessity: to deliver Services you request (e.g., course access).

Legitimate interest: to maintain security, improve services, and communicate updates.

Consent: for marketing emails or non-essential cookies.

Legal obligation: where required to comply with applicable laws or tax records.

5. Payment Processing

We use trusted third-party processors (Apple Pay, Google Pay, PayPal, Square) for secure transactions.

OnPointCE does not store full payment card details. Payment data is handled according to the respective processor’s privacy and security standards. Please review their policies for more information:

6. Email and Communication Preferences

We send essential communications like course information, billing confirmations, and policy updates.

Optional newsletters or promotional content are sent only with your consent. You may opt out anytime via the “unsubscribe” link or by emailing support@onpointce.com.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Typical retention periods:

Account information: retained while your account is active;

Course and billing data: retained for at least 5 years or as required by law;

Marketing data: retained until you withdraw consent.

8. Data Sharing and Disclosure

We do not sell your personal information.

However, to operate our accredited continuing‑education programs responsibly, we may share limited data with:

Accreditation and regulatory bodies (e.g., the NCBTMB and state licensing boards) when required to confirm CE completion, instructor qualifications, or compliance audits;

Service providers who help us process payments, store data, deliver course materials, manage communications, or provide analytics;

Government or regulatory authorities if required by law or a valid legal process;

Successor entities in the event of a merger or acquisition, under confidentiality obligations.

When sharing data with accreditation boards, we limit it to the minimum information necessary—typically your name, license number (if provided), course title, completion date, and certificate ID.

We do not share financial or login information with any regulatory body.

9. Cookies and Tracking Technologies

OnPointCE uses cookies and similar technologies for:

Essential site functionality (login, course tracking);

Performance analytics (e.g., Google Analytics);

Optional marketing insights.

Users can control cookie preferences through their browser settings. Disabling cookies may limit certain site features.

10. Data Security

We maintain strong technical and organizational safeguards to protect user data, including encrypted storage and secure reporting channels when transmitting required CE completion data to accredited boards.

11. Users’ Rights

You may request access to, correction of, or deletion of your personal information at any time.

However, please note that certain records related to course completion may be retained or shared as required by accreditation or licensing boards for verification purposes.

Once regulatory retention periods expire, those records will be securely deleted.

12. International Data Transfers

As a U.S.-based company, we may process and store data in the United States.

By using our Services, you consent to the transfer of your personal data to the U.S., which may have different data protection laws than your country.

13. Third-Party Links

Our Website may include links to other sites (e.g., professional associations or partner organizations). We are not responsible for the privacy practices or content of those external sites.

14. Children’s Privacy

Our Services are intended for adults 18 years and older. We do not knowingly collect personal information from minors. If we learn a child under 18 has provided data, we will delete it promptly.

15. Changes to This Policy

If regulatory obligations change or if additional accrediting bodies are added to our programs, we may update this Privacy Policy to reflect new compliance or data‑reporting requirements.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or data handling practices, please contact:

OnPointCE / On Point Massage, LLC

Email: support@onpointce.com

Location: Georgia, United States

Website: https://www.onpointce.com

OnPointCE Privacy Policy